Go To Search


Adult Protective Services

Show All Answers

1. What is adult abuse?
2. What are some signs of adult abuse?
3. What can I do to stop adult abuse?
4. What does Adult Protective Services do?
5. What programs are available to assist the elderly and/or disabled adults who are in danger of abuse or exploitation?
6. How do I make a referral if I believe an adult is at risk of abuse or neglect?
7. What happens when I make a referral? Who responds?
8. What if the elderly or impaired adult refuses help?
9. Don't see your question here? Call:

Aging and Disability

Show All Answers

1. How do I return to the Aging and Disability Resource Center home page?
2. How do I contact the Aging and Disability Resource Center (ADRC)?
3. How can I help my elderly parent at home?
4. I need help with yard work, what should I do?
5. Are there any resources to help me stretch my food and grocery budget?
6. I don’t think I can afford help. What can I do?
7. What is assisted living and does Medicare pay for it?
8. Where can an older adult find affordable housing?
9. I need a piece of medical equipment for a short time; can I borrow rather than buy it?
10. Are there any legal resources available for the elderly or disabled?
11. What can I do if I believe an elderly or physically disabled person is being abused or neglected?
12. What is the profile of a perpetrator of elder abuse?
13. What is self-neglect?
14. What transportation services are available to older adults and adults with physical disabilities?
15. Don't see your question here?

Brookside Care Center

Show All Answers

1. What rating do you currently have according to the Centers for Medicare & Medicaid Services?
2. What are the criteria you look at during the admission process?
3. Do you accept Medicare or Medicaid?
4. What types of care do you provide?
5. Do you provide hospice care?

Child Abuse & Neglect

Show All Answers

1. How do I report a suspected case of abuse and neglect?
2. What is child abuse and neglect?
3. When should I report abuse or neglect?
4. Who will know I made a report?
5. What happens after I make the report?
6. Does a report mean a child will be removed from the home?

Clerk of Courts

Show All Answers

1. How do I go about obtaining a copy of my divorce decree?
2. How do I request to view a court file?

District Attorney - Juvenile Justice

District Attorney - Traffic Citations

Show All Answers

1. Am I required to appear in court?
2. Does the Kenosha District Attorney's Office have a deferred judgement program for traffic citations?
3. How do I reschedule the court date on my ticket?
4. How do I reschedule my District Attorney Pre-Trial Conference (DA Pre-Trial)?
5. What happens if I miss my DA Pre-Trial Conference?
6. Can I speak with a District Attorney before the court appearance on my citation?

Family Care

Show All Answers

1. How Do I Apply for Family Care?
2. What is Family Care?
3. What is Long Term Care?
4. Who is Eligible for Family Care?

Foreclosure Mediation Program: Homeowner

Show All Answers

1. What is the Foreclosure Mediation Program?
2. What is Mediation?
3. Who are the Mediators?
4. How do I qualify for foreclosure mediation?
5. What do I have to do to take part in the Foreclosure Mediation Program?
6. Do I need a lawyer to take part in the Foreclosure Mediation Program?
7. Do all borrowers who signed the mortgage have to attend the mediation session?
8. Am I required to take part in mediation?
9. Is there fee for mediation?
10. Is the mediation confidential?
11. Do I need to meet with a housing counselor before the mediation?
12. Do I still need to submit documents to the Court in the foreclosure action even if I am participating in mediation?
13. What do I need to bring to the mediation session?
14. Where will the mediation sessions be held?
15. Does this mean I won't lose my house due to foreclosure?
16. Who should I contact if I have more questions about the Foreclosure Mediation Program?

Foreclosure Mediation Program: Lender

Show All Answers

1. What is the Foreclosure Mediation Program?
2. What foreclosure cases qualify for the Foreclosure Mediation Program?
3. Is participation in the Foreclosure Mediation Program mandatory?
4. What forms are involved the Foreclosure Mediation Program?
5. What happens if the Notice forms is not served on the homeowner with the writ, summons and complaint?
6. Does participation in the Foreclosure Mediation Program stay the foreclosure action?
7. Is there a fee for mediation?
8. What are the qualifications of the mediators? Where will mediations be held?
9. How long is the mediation period?
10. When will the first mediation session be held?
11. What issues will be addressed at the mediation?
12. Do I need to have my client present at the mediation session?
13. Who may I contact if I have questions?

Foster Parents

Show All Answers

1. Who can become a Foster Parent?
2. How do I become a Foster Parent?
3. What is my role as a Foster Parent?
4. How can I afford to become a Foster Parent?
5. Do I have a say in which children are placed with me?
6. How long will a child stay with me?

Health

Show All Answers

1. How do I go about having my drinking water tested?
2. Is there a fee for having my drinking water tested?
3. What other water tests besides coliform bacteria can I have done on my water?
4. Are the Lake Michigan Beaches open today?
5. How do I report a food complaint?
6. What are the fees and schedules of the STD Clinic?
7. What are the fees and schedules of the Immunization Clinic?
8. Who do I contact with complaints? (Animal bites, Housing, etc.)
9. What are the office and Nurse of the Day hours?
10. Who do I contact to schedule appointments?
11. How do I report Chicken Pox?
12. What is the Farmers Market schedule?

Human Resources - Business Services

Show All Answers

1. Are you a temporary agency?
2. Can we make our posting a blind ad / posting?
3. Can we put an ad in the newspaper telling people to contact the Job Center instead of our office?
4. Can we use the Job Center for interviews, recruitment or orientations?
5. Can you help me find a job?
6. Do we need to come to the job center to post these jobs?
7. Do you have a pool of qualified applicants from which you can provide me with workers?
8. Do you provide services to companies that are not located in Kenosha?
9. How can we find out more about the services provided by the Business Services Team?
10. How do we schedule on-site recruitments?
11. How long will our job stay online?
12. What are the fees for posting on the Job Center of Wisconsin?
13. Will you interview my applicants?

Juvenile Court Services Unit

Show All Answers

1. What are the legal rights of my child in Juvenile Court?
2. What are the legal rights of parents in juvenile cases?
3. Why does my child’s attorney tell me he/she cannot speak to me when I am paying for the representation?
4. When do parents need their own lawyer or representation?
5. What costs will I be financially responsible to pay?
6. What can the Juvenile Justice system do to help me with my child’s problems?
7. Who sets up community service work ordered by the court?

Kinship

Show All Answers

1. How long does the process take before the first check is received?
2. Will the agency be pursuing child support from the parents?
3. Do relative caregiver have to have legal guardianship in order to receive kinship payment?
4. Do relative caregivers need to report Kinship payments as income?

Land Information

Show All Answers

1. What are your office hours and where are you located?
2. What is your office number and your office fax number?
3. What is the Parcel Identification Number(s) (PINs)?
4. How are parcel identification numbers, and assessment/tax information created and updated?
5. What is the legal description?
6. How long does it take to process documents and enter new splits?
7. Can you give me the new parcel number if I have the old parcel number?
8. Who is responsible for the taxes when property has been split?
9. If I purchase a split parcel will I receive a tax bill?
10. Why does it say “DEED IN ERROR” on my tax bill (or assessment notice)?
11. What do I do to combine parcels?
12. Who owns the property?
13. How often is ownership information updated?
14. Who and how do I inform someone of a change of mailing address?
15. Is a change of address reflected in the assessment notice and the tax billing?
16. How do I change my name on the tax bill (i.e. married name)?
17. How is the property changed into my name if I’m divorced?
18. How do I change the ownership into my name if my spouse is deceased?
19. How can I view tax map information?
20. Can I get a copy of the tax map?
21. What is the lot size or acreage?
22. How up to date is the tax map?
23. Who do I contact with parcel boundary questions?
24. Where can I get a plat book?
25. Where can I get an aerial photo of a tract of land?
26. Is there a survey of the property and how do I get a copy?
27. Does a survey automatically split a property?
28. Why isn’t there a survey on my property?
29. What is a metes and bounds description?
30. What is a CSM?
31. Who is the County Surveyor and what are his duties?
32. Where can I find monument tie sheets?
33. Where can I find control summary information?
34. How do I obtain an address for a new home?
35. Who names the streets and assigns addresses and what is the naming scheme?
36. What side of the street is an address located.
37. How can I find the location of an address?
38. Who is my assessor?
39. Where can I find pertinent information (age, size, # of bedrooms) for a home?
40. What is the assessed value of a property?
41. What is the date of the latest sales, the sales price, and recording information?
42. What was the transfer fee and how do I calculate the sales price from that?
43. What is the aggregate ratio for a municipality?
44. What is the Estimated Fair Market Value?
45. What school district is a property in?
46. What are the taxes and when are they paid?
47. Can I get a copy of the deed?
48. Are there any easements?
49. What is the zoning?
50. Is the property in a floodplain?
51. Where do I get a Condominium or Subdivision Plat?
52. Where do I vote and who are my representatives?

Medical Examiner

Show All Answers

1. What do I do next?
2. Why is the Medical Examiner's Office involved?
3. Will I be able to view the body at the Medical Examiner's Office?
4. What is an autopsy?
5. Will an autopsy be performed?
6. Will an autopsy affect funeral arrangements?
7. Will I have to pay for an autopsy?
8. Who can I speak to about a death investigation?
9. How can I find out about the cause of death?
10. How can I retreive my loved one's personal possessions?
11. When will my loved one's body be released?
12. How long does it take to get the results of the postmortem examination/ investigation?
13. How can I obtain a copy of the death certificate?
14. Can a "pending" death certificate be used as proof of death?
15. What if the funeral is being held out of state?
16. What is a Medical Examiner?

Parks

Show All Answers

1. How do I reserve a pavilion at a county park?
2. How do I reserve a baseball/volleyball/tennis facility at a county park?
3. Can I sign up my child(ren) for sports programs in the county parks?
4. What hours are the parks open?
5. Are the parks open all year long?
6. Are dogs allowed in the parks?
7. Are there any boat launches?
8. Is there a charge to get into the parks?
9. Is alcohol allowed in the parks?

Planning & Development: Conservation

Show All Answers

1. What conservation programs are available to county residents?
2. I am interested in the CRP Program.
3. I would like to abandon a well and heard there is cost-sharing available.
4. Do you have a tree program?
5. What are conservation buffers?
6. Can I fill my property?
7. Can I have horses? How many?
8. Can I put rocks on the shoreline?
9. What do I have to do to construct a pond?

Planning & Development: General Zoning Administration

Show All Answers

1. Where is the Department of Planning & Development?
2. When is the office open?
3. When and where does the Land Use Committee, Zoning Board of Adjustments, Land & Water Resource Committee, Sanitary Board of Review, Housing Authority and UW Extension Committee meet?
4. Who is my County Board representative?
5. What is my mill rate or property taxes for my property?

Planning & Development: Housing

Show All Answers

1. What is the Housing Rehabilitation Loan Program?
2. Who is eligible for a Housing Rehabilitation loan?
3. What are the income limits for a Housing Rehabilitation loan?
4. Am I limited to how the Housing Rehabilitation loan funds may be used?
5. What is the interest rate for a Housing Rehabilitation loan?
6. What are the amounts and terms of the Housing Rehabilitation loan?
7. How are the terms and rates for a Housing Rehabilitation loan possible?
8. Are there any fees for a Housing Rehabilitation loan?
9. How do I choose a contractor for a Housing Rehabilitation loan?
10. 10. How long does it take to get approved for a Housing Rehabilitation loan?
11. What is the Homestead Opportunity Loan Program?
12. Who is eligible for a Homestead Opportunity Loan?
13. Am I limited to how the Homestead Opportunity loan funds may be used?
14. What is the interest rate and term for a Homestead Opportunity loan?
15. How are the Homestead Opportunity loan terms and rates possible?
16. Are there any fees for a Homestead Opportunity loan?
17. How do I choose a lender for a conventional mortgage?
18. How do I sign up for the Fox River Flood Mitigation (Buyout) Program?
19. Will the County make me sell my Fox River floodplain house under the Fox River Flood Mitigation Program?
20. Does the County have money to buy my Fox River floodplain house under the Fox River Flood Mitigation Program?
21. How much money will the County offer me for my Fox River floodplain house under the Fox River Flood Mitigation Program?
22. What other benefits can I receive if I participate in the Fox River Flood Mitigation Program?
23. How long does it take to get my home purchased under the Fox River Flood Mitigation Program?
24. Who provides Section 8 rental assistance for County residents?

Planning & Development: Land Development

Show All Answers

1. What is a comprehensive plan?
2. What is land use plan?
3. What is a neighborhood plan?
4. Can I split (subdivide) my land?
5. Do I need an appointment if I am going to subdivide my property?
6. Do I need an appointment if I am going to open a new business in an existing building that had a business?
7. What is a Certified Survey Map?
8. What is a Plat?
9. What is a Preliminary Plat?
10. What is a Final Plat?
11. I am looking to file for a certified survey map, conditional use permit, subdivision plat or rezoning approval. How will the filing and meeting attendance process work?

Planning & Development: Land/Demographic Info

Show All Answers

1. What is the land area of Kenosha County?
2. What is the current population of Kenosha County?
3. Where are the school districts in Kenosha County?

Planning & Development: Mapping/GIS

Show All Answers

1. What is GIS?
2. What is a GIS layer?
3. What kinds of hardcopy maps can I purchase?
4. Can I purchase digital mapping datasets?
5. Does Kenosha County serve maps over the internet?

Planning & Development: Sanitation

Show All Answers

1. When do I need a sanitary permit for a POWTS?
2. How do I get a sanitary permit?
3. My septic system is not working anymore. How do I get it replaced with another septic system that works?
4. Does it matter if I do all my laundry in one day?
5. How long are soil tests (perk tests) for Private Onsite Wastewater Treatment Systems (POWTS) good for?
6. Why do I need a sanitary permit?
7. How long is a sanitary permit good for?
8. I have heard of County sanitary permits – When are these issued?
9. Do mound systems really work?
10. Can anybody install a Private Onsite Wastewater Treatment System (POWTS)?
11. Can I have a food waste grinder installed in my home even though I have a POWTS?
12. How often should I pump my treatment tank(s)?
13. Are two-chamber or multi-chamber septic tanks better for your POWTS than single chamber tanks?
14. Does having a two-chamber septic tank help to reduce the maintenance frequency of my effluent filter?
15. How often do I have to service the effluent filter in my septic tank?
16. Is there financial assistance available for property owners whose POWTS has failed and needs to be replaced?
17. I see advertisements that say “if I buy this product I can reduce the pumping cost for my septic tank.” Does this really help?
18. How are Private Onsite Wastewater Treatment Systems (POWTS) sized?
19. I recently purchased a home and I had a septic system evaluation done at the time of purchase. I would like to do an addition and also some remodeling of the home. Can I use this septic system evaluat
20. I have a mound POWTS and I want to landscape it. Can I plant trees and shrubs on or around it?

Planning & Development: Zoning & Permitting

Show All Answers

1. What areas are in the County’s zoning jurisdiction?
2. How do I find out the zoning of my property?
3. How do I find out what zoning district my property is in?
4. What is a stakeout survey?
5. Why do I need a survey?
6. Why is a survey an important document?
7. What is a foundation survey?
8. What is a foundation survey requirement?
9. What is a waiver of liability?
10. What is a waiver of liability requirement?
11. What is a release of waiver of liability document?
12. What is a variance?
13. How many animals/horses or livestock can I have on my property?
14. Can the Kenosha County Department of Planning and Development answer questions about my property if it lies within the City of Kenosha or a Village within Kenosha County?
15. What is a setback?
16. What are the setbacks on my property?
17. What is a setback distance requirement measured from?
18. What is a 100-year floodplain?
19. What is an ordinary high water mark (OHWM) elevation?
20. What is a wetland?
21. When is a zoning permit required?
22. What if I am only replacing what already exists?
23. Do I need a permit for a patio?
24. Do I need a zoning permit for a fence?
25. Do I need a zoning permit for a deck?
26. Do I need a zoning permit for a swimming pool, spa, jacuzzi or hot tub?
27. Is a fence required around my swimming pool?
28. Do I need a zoning permit for a sign?
29. Do I need a permit to cut/remove trees on my property?
30. What is the process for applying for a zoning permit?
31. How long does it take to obtain a zoning permit?
32. What is the cost of a zoning permit?
33. How long are zoning permits valid?
34. What happens if construction is not complete and the zoning permit is about to expire?
35. Will the building inspector check my setbacks?
36. Do I need an appointment to apply for a zoning permit?
37. Where can I obtain my tax key number?
38. Where can I find a legal description of my property?
39. Can I store unlicensed and/or inoperable vehicles on my property?
40. Do I need a permit to operate a home occupation from my residential property?
41. Is more than one dwelling unit allowed on a property?
42. Can I have an "in-law" unit on my property?
43. Can I place a mobile home or manufactured home on my property?
44. Is my property in the 100-year floodplain?
45. Does the County issue permits for piers and other structures placed on the bed of a body of water?
46. Can I have a boathouse on my property?
47. How many accessory buildings can I have on my property?
48. What size accessory structure can I have on my property?
49. I have a vacant piece of land. Can I place or construct an accessory building/structure without a residence on the site?
50. What if I have a substandard lot or structure?
51. What is required for a new home construction permit?
52. Do I need a zoning permit for new windows, new doors, new shingles, etc....?
53. What do I need to start a new business?

Planning and Development

Show All Answers

1. Where is the Department of Planning & Development?

Register of Deeds

Show All Answers

1. What are your office locations?
2. How can I contact the Register of Deeds office by phone?
3. What are your office hours?
4. What are you fees?
5. How can I obtain a copy of my birth, death, marriage or domestic partnership certificate?
6. How do I remove the deceased name of my spouse from the property that we owned jointly?
7. How do I change my name on the real estate I own?
8. How do I change my deed so that it reflects my married name?
9. I have received real estate in my divorce settlement. What do I need to do?
10. What is the difference between Joint Tenancy and Tenants in common?
11. If there is a piece of property - what is the ownership?
12. I have been told I need to get a "Legal description" of my property. Where do I obtain that?
13. If one trustee of a trust dies, is it necessary to take any immediate action?
14. We recently paid off the mortgage on our home. When will we get a new deed showing that we no longer owe the bank anything?
15. I am considering buying a parcel of real estate. How can I find out what liens, if any have been filed against it?
16. What is probate?
17. Can we submit our documents for recording Electronically?
18. Where can I mail documents to be recorded by the Register of Deeds?

Treasurer/Taxes

Show All Answers

1. Where do I pay my property taxes?
2. What method of payment do you accept?
3. My payments are delinquent. May I make weekly or monthly payments on them?
4. What did I pay in property taxes last year?
5. What was my lottery and gaming credit last year and how do I apply for next year?
6. How do I change my mailing address?
7. Why didn't I get a copy of my tax bill?
8. Can I have my tax bill sent directly to my mortgage company?
9. How much are my taxes?
10. Why am I being charged interest and penalty when I paid my first installment in full on February 1st?
11. Can you forgive some of the interest and penalties on my delinquent taxes?

Tuberculosis

Show All Answers

1. What is tuberculosis?
2. Who gets tuberculosis?
3. How is tuberculosis spread?
4. What are the symptoms of tuberculosis?
5. What is the difference between the tuberculosis infection and the disease?
6. How soon do symptoms appear?
7. When and for how long is a person able to spread tuberculosis?
8. What is the treatment for tuberculosis?
9. What can be the effect of not being treated for tuberculosis?
10. What can be done to prevent the spread of tuberculosis?

Veterans

Show All Answers

1. How do I contact the Kenosha VA Outpatient Clinic?

West Nile Virus

Show All Answers

1. What is West Nile virus?
2. How is West Nile virus spread?
3. Are older adults more at risk for West Nile viral disease?
4. Where did West Nile virus come from?
5. Can you get West Nile virus directly from birds?
6. Besides mosquitoes, can you get West Nile virus directly from other insects or ticks?
7. What are the symptoms of West Nile viral infection?
8. Is a woman's pregnancy at risk if she gets West Nile virus?
9. How is West Nile encephalitis treated?
10. Is there a vaccine against West Nile virus?
11. How long does it take to get sick if bitten by an infected mosquito?
12. What should I do if I think I have West Nile encephalitis?
13. What can I do to reduce my risk of becoming infected with West Nile virus?
14. What can I do around my home to help reduce exposure to mosquitoes?
15. If I live in an area where birds or mosquitoes with West Nile virus have been reported, and I am bitten by a mosquito, am I likely to get sick?
16. I've gotten a mosquito bite. Should I be tested for West Nile virus?
17. Should I report dead birds to the Health Department?
18. If a dead bird is not going to be collected, how should it be disposed of?